photo restoration

selling gallery

terms and conditions

By ordering from Merrill Valley Photography you confirm your acceptance of the following terms and conditions.


We accept photographs (prints, digital camera files and other digital files) on the basis that you own the copyright, or that permission has been obtained by you in advance from the copyright owner. By ordering from Merrill Valley Photography you are granting permission for us to copy your photographs for the purpose of undertaking the work you have ordered. The customer is absolutely liable for any resulting violation of copyright action taken by any third party. Copyright of proofs, intermediate and other digital files created in fulfilling your order remains with Merrill Valley Photography.


Estimates are provided to you based on our understanding of your requirements but without having seen the actual images we will be working from. We will always provide you with a quotation when we have seen the actual images.


Quotations are provided to you once we have seen the actual images we will be working from and are confident we understand your requirements. If it subsequently (for example at the proof stage) transpires that we have misinterpreted your requirements we retain the right to re-quote for the work.


A free electronic proof (JPG file) will be provided to you for your approval once the imaging work has been completed. A printed proof can be supplied if required, at additional cost.


Merrill Valley Photography will in all cases aim to complete your order within the timescale quoted to you. However, we will not accept any liability for late delivery. Print orders placed by Merrill Valley Photography with PhotoBox are normally despatched within 1–2 working days but PhotoBox timescales are not within the control of Merrill Valley Photography.


You have the right to cancel any order at any time up to the point at which you accept the proof image and provide payment. In the event of such cancelation no charges for scanning or imaging will be due. Your original photographs be returned at your cost.


Orders are sent at the customer’s risk. Merrill Valley Photography cannot accept any liability of loss or damage incurred during delivery. Postal insurance (at the customer’s cost) is offered and is recommended in all circumstances. Print orders placed by Merrill Valley Photography with PhotoBox are covered by their terms and conditions.


Merrill Valley Photography will not accept liability above the cost of the customer’s original material. If required, we recommend that you take out separate insurance to cover the replacement value.


Merrill Valley Photography reserves the right to alter our prices at any time. Prices quoted to you will not be affected by any increase in our rates.


Payment is due once we have notified you that the work has been completed and you have approved the proofs. Your final images will be despatched to you once payment is received (including clearing of cheques).

E & OE

Errors and Omissions Excepted